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ISO-Chemie GmbH takes reasonable efforts to ensure the information provided on this website is correct and complete. However, no warranty or liability can be accepted for the information, particularly for its completeness, correctness and actuality. All liability for damage resulting directly or indirectly from the use of this website is excluded unless this is caused by intention or gross negligence by ISO-Chemie GmbH or its vicarious agents. The ISO-Chemie GmbH website contains links to other websites. ISO-Chemie GmbH is not responsible for the contents of these other websites and expressly distances itself from this. ISO-Chemie GmbH retains the right to modify, change or supplement the information provided without advance notification.

Logging in to the customer area on our website is only possible if you are already known to us as a customer due to a previous order. At our Online Shop, you can select such products you have previously ordered from the assortment offered by us so that you can order these again or in order to make price request to us for certain products.

1. ISO-Chemie Portal registration

If you would like to use the features of our portal, we would be happy to create personal access data for you. For this, please fill in the form (portal.iso-chemie.eu/registrieren). After verifying your data and activation, you will receive your access data via e-mail. Following this, logging in to the ISO-Chemie Portal with access to the customer area and the online shop will be possible. Please note that only company representatives are allowed to use our Online Shop.

2. Selecting products, collecting and correcting them in the shopping cart.

You can order products from us again that were already part of a previous order via the portal. For this purpose, you can collect the products in a virtual shopping cart using the button “Add to shopping cart” and view these at any time via the link “Shopping Cart”. You can remove the products in the shopping cart at any time by clicking the field “Remove item” (X symbol) or change the quantity of an item by changing the quantity in the shopping cart and then clicking on the “Update shopping cart”.

3. Requests for other products

Furthermore, you can make a request for such products that you have never purchased from us previously in order to receive a quotation. You can collect these products in a virtual shopping cart using the button “Add to shopping cart” and view these at any time via the link “Shopping Cart”. You can remove the products in the shopping cart at any time by clicking the field “Remove item” (X symbol) or change the quantity of an item by changing the quantity in the shopping cart and then clicking on the “Update shopping cart”.

4. Entering your data

Using the “Next” button, you will find fields to enter your data. Here, you can enter your invoice and delivery address.

5. Order data

Next, you can enter your order data. For this reason, it is required that you communicate the name of the ordering part to us, the order number and the desired date of delivery. You can also provide us with additional information. Then, when you press “Next”, your data will be able to check your data.

6. Order overview and order completion

Here you will find an overview of the items you have put into the shopping cart and the selected costs you must pay, the shipping address and the payment method. Such items in the order overview that are not provided with a price will only be sent to us within the scope of an non-binding request.

Please check if all the information is correct. By clicking the button “Place a binding order”, you provide a binding offer to buy the goods in your shopping cart and send your order to us. For times that are not provided with a price in the shopping cart, only a request will be sent to us.

7. Order confirmation

For your information, you will receive a confirmation of receipt via e-mail that will indicate your order again; this e-mail is not to confirm your order, but to inform you that your order has been received by us.

8. Conclusion of contract

The presentation of our goods on our Online Shop does not represent a binding offer. Thereby, upon submission, your order is deemed binding. A contract between us is only concluded after we have declared express confirmation thereof, which will take place within two work days via a separate e-mail.

9. Methods of payment

We offer you the following methods of payment: billing via invoice as well as prepayment.

If nothing else has been agreed upon, the invoice amounts must be paid within a period of 30 days. The data that we receive the payment shall be deemed the effective date of payment.

10. Saving the contract text

We save the contract text and send the contract documents via e-mail or by post. You can also view your order on our website after you have logged in.

11. Contract language

The contract language is German.

Despite careful checking on the contents, we do not accept any liability for the contents of external links. The operators of the linked pages are exclusively responsible for their contents.